FAQ

Frequently asked Questions

Q. What should I do if my appliance is not working?

A. Contact the manufacturer's service agent. Details are provided in the Service Contact tab.

Q. How long is the warranty on my product?

A. Warranty will vary dependent on manufacturer and may have to be registered after installation. For full details please go to Service Contact tab.

Q. How do I make changes to my order?

A. Simply email us sales@leakerdirect.co.uk, we will reconfirm by email any changes made.

Q. What is the cut off for next day delivery?

A. The cut off for next day delivery is 12pm to ensure transit. Orders received later may not be able to be processed same day. Please note charges may apply for next day service.

Q. How will my order be delivered?

A. Your goods will be delivered on your requested day between 8am and 6pm. Also note there must be access for a 7.5 tonne vehicle aswell as persons able to recieve the goods from the driver, this is a one man delivery to kerbside only.

Q. How long will my goods take to arrive?

A. If you have specified a delivery date we will aim to deliver on that day or will advise by email if we are unable to for any reason.