Delivery Information


DELIVERY ROUTES

MONDAY

  • Ayrshire / South Lanarkshire
  • North Lanarkshire / Glasgow
  • North West England


TUESDAY

  • Edinburgh / Lothian / Fife
  • Stirling / Perth / Dundee / Fife
  • North East England


WEDNESDAY

  • Inverness / Elgin / Grantown-On-Spey / Perth
  • Glasgow / Lanarkshire / Ayr
  • Central Scotland


THURSDAY

  • Edinburgh / Fife
  • Aberdeen / Dundee
  • North West England


FRIDAY

  • Ayrshire / South Lanarkshire
  • North Lanarkshire / Glasgow / Stirling
  • North East England


Please Note

*South of England deliveries daily cut off is 12pm *Very North of Scotland & very South of England are delivered on Courier which is 1-2 business days

DELIVERY CONSIDERATIONS

Deliveries are made on your requested day approximately between the hours of 9am to 5pm. Unfortunately requests for an E.T.A (Estimated Time of Delivery) are at the drivers discretion. Where possible we will advise you at the time of order of approximate delivery lead-times, exceptions may apply.

All delivery services are made by van so it is assumed that the delivery address will be accessible. If there is likely to be a problem please inform us at the time of order to discuss alternative delivery options.

Please be advised that we offer a 'Site Delivery Service' only. This is a one man 'kerbside' delivery to the address provided and customers must make suitable arrangements to handle and accept goods.

If your order arrives as arranged but we're unable to deliver because there's nobody home, there's inadequate help available, the goods are refused, or the order is cancelled whilst in transit (goods are in transit 24hrs before the chosen delivery date) you will be liable for any additional costs incurred for the goods being returned. The return delivery charge for failed deliveries is an £ 85.00 minimum or £ 0.70 per kg, whichever the greater.

It is important to check the packaging for any visual damage to the goods and sign for your order on arrival. If you are unfortunate enough to receive damaged goods or there are missing items, please make sure it is noted on the courier’s paperwork. We also strongly suggest that you contact us directly as soon as possible to make sure we are aware of the problem.

We cannot be responsible for any consequential losses, therefore we advise against booking installers until goods have been received and checked.

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